People lose a significant amount of money to phone scams. In some scams, the callers act friendly and helpful. In others they may threaten or try to scare you. The scammer will always try to get your money or personal information to later commit identity theft crimes.

Common phone scams include:

1.  Prize and lottery scam.
2. Loved one in trouble and needs money for bail / medical expenses.
3. Past due tax scam.
4. Overdue bill such as electric or water bill.
5. Computer is allegedly broken and needs repair.
6. Loan or improved credit card interest rate scam.
7.  Charity scams.

How to recognize a scam:

1.  There is no prize – if you have to pay money for a prize or lottery you were selected for, it is a    scam. If it is too good to be true, it is.
2. You won’t be arrested – scammers pretend to be law enforcement and threaten to arrest or fine you if you don’t agree to pay back taxes or some other debt right away.
3. There is NEVER a good reason to send cash or pay with a gift card – scammers will often ask you to wire money, pay through a money transfer app, or through a gift card (Target card, Apple iTunes gift card, etc.)
4. Scammers want you to feel pressured to make a decision right away. They do not want to give you time to verify the information they are telling you is inaccurate.
5.  Government agencies, utility companies, or banks will not call to confirm your sensitive information such as your social security number.

What to do if you receive a call:

1. HANG UP.
2. Consider blocking the phone number.
3. Don’t trust your caller ID – scammers can make any name or number show up on your caller ID.
4. If in doubt, call 911 to have an officer respond to your location. The officer can assist you in verifying if the call is a scam.

(1)  Wilmette Police Department March 9, 2022